Xerox smtp error. 2024 Xerox Corporation.

Xerox smtp error Product support for: WorkCentre 5325/5330/5335, WorkCentre 7120/7125 5325/5330/5335: Power the Printer Off and On. Modify the Receiving Protocol to SMTP in CenterWare Internet Services (CWIS) Configure SMTP to use "SMTP AUTH" Make Sure the E-mail Address Has Been Entered Correctly. Make Sure that Allow Less Secure Apps to On under the Gmail Account Settings. Make Sure the SMTP (E-mail) Server is Configured Correctly. com online@usamagnum. The machine cannot match the size detected with a known paper size. Send an E-mail to an Internal E-mail Address and Then to an External E-mail Address. If the problem persists, contact Support for additional assistance. Make Sure the Recipients Email Address is Entered Correctly when Sending an Email. Published: 2021-07-15. NOTE: When you select SMTP AUTH (Auto), the printer automatically supports SMTP AUTH Plain/Login/CRAM-MD5. Note : This will depend on your email service provider, internet service provider or a Upgrade Xerox Device Firmware to 71. Most jobs are now failing. Set Device Hostname in CentreWare Internet Services (CWIS) Fault Code 016-503 occurs when the device is unable to resolve the Hostname of the SMTP Server using DNS. xerox. • Disable "SMTP server not set up" error: Fault Code 016-772 "Scan Data Repository Failure" or "DNS Server un-sets up in SMTP" occurs when the device is unable to resolve the hostname of the SMTP server over DNS, or the DNS Server is not configured properly on the device. Power Off the Printer, Wait 10 Seconds, and Then Power On the Printer. Access the email account, Delete jobs on their server because the machine is receiving communication from their SMTP (email) server that the server disk drive or mailboxes are full. I’m using Exchange Online. Network Cable must be Securely Connected to the Printer. • Check the network setting. Disable Prefer IPv6 over IPv4 Through CentreWare Internet Services (CWIS) Ping the IP Address of the Server / Computer. Xerox 4112/4127 Enterprise Printing System, Xerox 4112/4127 Copier/Printer Fault Code 027-778 occurs when there is no mode specified by SMTP Authentication on the SMTP Server. Configure Domain Name and DNS Server Addresses. Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Make Sure the SMTP Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Modify the Default Email Subject name and Message Bodyin case the Default Subject and Message Body are getting caught in a SMTP Server Spam Filter. Fault Code 016-772 occurs when the outgoing SMTP scan data repository address cannot be obtained using DNS. Manually select a paper size. Set up or Modify Scan to E-mail Using CentreWare Internet Services (CWIS) AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer. NOTE: A check mark on the toggle button indicates that the setting is enabled. Power the Printer Off and then Back On. Xerox D95/D110/D125 Copier/Printer, Xerox ED95A/ED125 Copier/Printer. Configure the settings. Disable "SMTP Server Not Set Up Error" Message. In Xerox® CentreWare® Internet Services, click Properties > Services. Login failure. Check for Additional Fault Fault Code 016-781 occurs when the device was unable to communicate with the SMTP due to a configuration issue. Contact the SMTP Server Administrator. isp. Touch OK. However for the past week, without any configuration change, SMTP seems to work intermittently. If authentication is required, for the SMTP server, enter the SMTP Enter a Primary SMTP Gateway in the E-mail Setup menu. All Xerox D136 Copier/Printer and D136 Printer, Xerox D95/D110/D125 Copier/Printer Fault Code 017-714 occurs when the device is unable to Communicate with the SMTP server using SSL, TLS or STARTTLS Encryption. Change Login Name Format For SMTP Authentication Using Centreware Internet Services. Article ID: Make Sure the SMTP Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) 2024 Xerox Corporation. Click on the Properties tab. Set Device Hostname in CentreWare Internet Services (CWIS) © 1986 - 2024 Xerox Corporation. Article ID: KB0030598. Check user password, and/or setups. Ping the SMTP Server From a Computer With a Microsoft Windows OS. net”). Under Protocol, next to SMTP, click Edit. Make Sure the SMTP Server Settings Telnet Into a SMTP Server to Troubleshoot Scan to E-mail Using Microsoft Windows 2000 / XP OS. x) Make Sure the Machine Time is Correct. If you enabled SMTP authentication, then for SMTP AUTH User Name, SMTP AUTH Password, and Retype Password, type the login credentials. Confirm the Login Credentials for the G-Mail or Yahoo Account. This Problem Requires Additional Assistance. In Reply Address type your email address and select Always use SMTP default Reply Address. The initial default password is the printer serial number. Once the upgrade is complete, go to Properties → Apps 1. 1” or “smtp. Click on Connectivity on the left side of the window. Follow the instructions for the required Operating System (OS). Make Sure the DNS / DDNS Settings Are Correct. Modify the SMTP Server Hostname or IP Address in Centreware Internet Services Change the E-mail Defaults for Subject, Message, and Signature Perform a Software Reset at the Control Panel © 1986 - 2024 Xerox Corporation. This setup has been working for the past 3 years with occasional SMTP Failure. Enter a Valid Email Address in the From Address Field in CentreWare Internet Services (CWIS) Make Sure Username and Password of the SMTP Server Are Correct Disable SMTP Authentication Using CentreWare Internet Services (CWIS) Power Off the Printer, Then Power On Confirm the IP Address of the SMTP Server, and Use the IP Address Instead of the Host Name Power Off the Printer, Wait Two Minutes, then Power On the Printer About Xerox: Corporate Information © 1986 - 2024 Xerox Corporation. Some email accounts require additional levels of security to access the account. If the SMTP server does not require authentication to send e-mail, then select No Authentication. Confirm that the SMTP server settings are correct. Please verify with the email provider if any additional steps such as “Second Factor Authentication”, “Device Login Verification”, or any “App Password” is required to © 1986 - 2024 Xerox Corporation. Fault Code 016-768 occurs when the sender email address on the device was rejected by the SMTP Server. com and go to Users. Setup Scanning to an E-mail Address. Suite 267, Tomball, TX 77375 Phone: (800) 893-1183 Xerox Technical Support: (855) 328-4181 Supply Ordering: supplies@usamagnum. Most Scan to Email issues are the result of inaccurately programmed settings. • Check the network connection using the ping command. How To Configure Simple Mail Transfer Protocol (SMTP) For Scan to E-mail. Make Sure the SMTP Server Login and / or Password Match the Information for the E-mail Server. Article ID: KB0232703. If necessary, Configure Simple Mail Transfer Protocol (SMTP) (Set Up Scan to Email) Using the Embedded Web Server. Disable SMTP Authentication for Scan to Email via CentreWare Internet Services (CWIS) Confirm the IP Address of the SMTP Server, and Use the IP Address Instead of the Host Name Power Off the Printer, Wait Two Minutes, then Power On the Printer About Xerox: Corporate Information Fault Code 016-503 occurs when the device is unable to resolve the Hostname of the SMTP Server using DNS. If your Xerox device is displaying the message "Device network configuration error: Invalid hostname", it is likely that the device hostname has not been registered on the domain. Make Sure the Host Name is Correct Using CentreWare Internet Services (CWIS) © 1986 - 2024 Xerox Corporation. Make Sure the Configured SMTP Athentication User Name and Password is Correct Within the Embedded Web Server. (E-Mail Server Settings / DNS settings) 2. server. To set auto discovery, for Auto Discover SMTP Server, select the check box or enter the SMTP server domain. Upgrade Xerox Device Firmware to 71. Corporate Social Responsibility. Product support for: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer. Article ID: Published: 2019-07-31. com Email: online@usamagnum. Follow the information below if Gmail is your email service provider. Upgrade Firmware to Software Version 53. All other configuration Access CentreWare Internet Services (CWIS) and if necessary, login as System Administrator. The printer uses SMTP to transmit scanned images, Internet Fax jobs, and alerts Our satellite office has an Xerox AltaLink C8055 that randomly stops communicating to the SMTP server, so scans to e-mail fail. © 1986 - 2025 Xerox Corporation. Setup Scan to Email on the Printer and a Third Party Provider from the Embedded Web Server Fault Code 027-779: Authentication Failure By SMTP-AUTH Product support for : VersaLink B400 Printer, VersaLink B405 Multifunction Printer, VersaLink C405 Color Multifunction Printer, VersaLink C505 Multifunction Printer Confirm the IP Address of the SMTP Server, and Use the IP Address Instead of the Host Name. IMPORTANT: Consult your e-mail service provider's documentation for information on digital sending limits for your e-mail account. Environment, Health and Safety. Power Printer Down, Disconnect Power Cord for 2 Minutes, then Verify if the correct SMTP server information is entered into the SMTP settings page. Enter a number from 1 to 500. Under SMTP Login credentials When configuring email options on your printer you will need SMTP settings from your email service provider. 3. Perform a Software Reset. For details, refer to Change the System Administrator Password for CentreWare Internet Services. (Username and Password) at the Email Server. 016-766 The memory capacity allocated by the SMTP server is exceeded. Make Sure the Network That the Printer is Connected to Conforms to Basic TCP/IP Guidelines for Networking SCENARIO: I’ve got five (5) networked Xerox Altalink C8070. SCENARIO: I’ve got five (5) networked Xerox Altalink C8070. Make Sure the SMTP Port and Encryption Settings are Set Correctly for the Mail Server. Verify the SMTP hostname is typed correctly with no spaces in CentreWare Internet 2024 Xerox Corporation. Configure the SMTP Port and Encryption Settings Using CentreWare Internet Services (CWIS) Print a Configuration Report and confirm that the DNS settings are correct. Make Sure the DNS Servers are Entered Correctly into CentreWare Internet Services (CWIS) Telnet Into a SMTP Server to Troubleshoot Scan to E-mail Using Microsoft Windows 2000 / XP OS. Configure SMTP (E-mail) Server Settings for the Scan to E-mail Feature Using CentreWare Internet Services (CWIS) Modify DNS / DDNS Settings. About Xerox: Corporate Information. SMTPS or SSL / TLS Option Missing from SMTP (Email) Connection Encryption Settings. 33. Disable SMTP Authentication Using CentreWare Internet Services (CWIS) Enable SMTP Relay. Published: 2020-01-23. Modify the Domain Name System (DNS) Server Address Using CentreWare Internet Services (CWIS) Set the Date and Time To enable SMTP authentication, click SMTP Authentication, then from the menu, select SMTP AUTH. Product support for: WorkCentre Domain information are correct. All rights reserved. Contact Support Fault Code 016-764: Network Scan Error, SMTP Connection Failed, Press Ok Button Message. Make Sure the Login Credentials for the Walkup User to Send Scanned E-mails Setting is Selected. Determine the SMTP Server IP Address Check the Current Printer Level Software (Firmware), and Then Download the Latest Software Release About Xerox: Corporate Information Address: 442 Fifth Avenue, 1614, New York, NY 10018 Address: 1431 Graham Dr. I’m running out of options here. Device IP Address Must be Configured Correctly for the EFI Fiery in Single IP Configuration Fault Code 016-764: SMTP Server Connection Failure. Click Email. Modify the Message Subject and Body from CentreWare Internet Services. Under Email apps, go to Manage Apps and make sure that Authenticated SMTP is enabled. Lay a standard size paper on top of the small original. Make sure DNS settings are configured correctly. Configure SMTP (E-mail) Server Settings Using CentreWare Internet Services (CWIS) © 1986 - 2024 Xerox Corporation. Select the Name or IP Address type. x) © 1986 - 2024 Xerox Corporation. For details, refer to How To Enable and Configure TCP/IP and DNS Settings. Configure Simple Mail Transfer Protocol (SMTP) (Set Up Scan to Email) Using the Embedded Web Server. Perform a Software Reset Using the All Software Option. Reset the System Software and Network Controller From the Control Fault Code 027-504 occurs when the Scan to Email job fails due to an unexpected response received from the SMTP Server, such as being blocked by a firewall or Spam filter. The One or More of the Addresses are Invalid message during a Scan to Email operation occurs when the SMTP Server has refused the connection because either the Recipient Email or the Printers Sending Email address is invalid, restricted or entered incorrectly. Modify the Date and Time Settings. For details, refer to Set Up E-mail Alerts. It is possible to make the Scan To E-mail feature work without enabling these options, but it may delay receiving the scanned VersaLink B400 Printer, VersaLink B405 Multifunction Printer, VersaLink C405 Color Multifunction Printer, VersaLink C505 Multifunction Printer Confirm the IP Address of the SMTP Server, and Use the IP Address Instead of the Host Name. Innovation. Make Sure the SMTP Server Settings are Correctly The fix for this is to upgrade the firmware on your Xerox machines, the latest which can be found on support. Configure SMTP Server Settings Using the Embedded Web Server. When it fai One/More Messages Were Not Sent. Published: 2016-04-14. From the home screen, touch Settings > E-mail > E-mail Setup. Click on the SMTP Authentication tab. Some providers may temporarily lock your account if you exceed your sending limit. If Encryption is Required, Try Changing From SSL/TLS to STARTTLS (if available) Ping the SMTP Server Host Name From a Dos Prompt on a Computer Windows OS to Obtain the SMTP Server IP Address After you enable SMTP, the email button is enabled on the control panel. Make Sure the SMTP Server Settings are Configured Correctly Fault Code 017-714 occurs when the device is unable to Communicate with the SMTP server using SSL, TLS or STARTTLS Encryption. Contact your system administrator and have them register the Xerox Printer hostname on the domain. Decrease the Scan Resolution and Quality / File Size Settings for Scan to Email. They have been configured to scan to email. ” Does anyone To do this, go to admin. com. Article ID: KB0232286. When it fails, it could take minutes or hours to When it fails with SMTP Authentication enabled and trying to use Option 2, I get “Unable to send test Email. Make Sure the SMTP Server Settings are Configured Correctly. To ensure proper function of the Email feature on the Device, the SMTP Settings must be configured correctly. Simple Mail Transfer Protocol (SMTP) is an Internet standard used to transmit e-mail across IP networks. Configure SMTP Using CentreWare Internet Services (CWIS) © 1986 - 2024 Xerox Corporation. If port 25 is being used, make sure [SMTP Authentication] is set to none, and [Connection Encryption] is set to no encryption. Make Sure the Requested Domain Name is Configured Properly. 0. To obtain the correct SMTP server Use this SMTP Server Connect RAP to clear 016-764 error code for Xerox VersaLink C7020 C7025 C7030 C7000 printer. Set the Correct Time With the Network Time Protocol (NTP) Configure SMTP (E-mail) Server Settings for the Scan to E-mail Feature Using CentreWare Internet Services (CWIS) Make Sure the Printer Has Been Configured With the Correct DNS Server Address Using CentreWare Internet Services (CWIS) Power Off the Printer, Wait 45 Seconds, Then Power On the Printer. Xerox® es una marca comercial de Xerox Corporation en Estados Unidos y/o en otros países. Use the Settings Menu in the Printer. Configure Scan to E-mail for Gmail or Yahoo Using CentreWare Internet Services (CWIS) Verify the IP Address or DNS Name When Using Scan to E-mail. Configure SMTP (E-mail) Server Settings to Use the Scan to E-mail Feature. Product support for: WorkCentre 7328/7335/7345/7346. Refer to Configure SMTP (Email) Settings Using Xerox CentreWare Internet Services (CWIS). Make Sure the Date and Time of the Device is Correct Configure SMTP to use "SMTP AUTH" Make Sure the E-mail Address Has Been Entered Correctly. Xerox is not responsible for your SMTP configuration. Make Sure the SMTP Authentication Login Credentials are Correct. Make Sure the Date and Time is Set Correctly. Make Sure the DNS Server Addresses are Correctly Configured into the Device. Make Sure the Email Pre-requisite: An existing Gmail account. For more information, refer to Enable or Disable Dual Stack IP Mode from the Embedded Web Server Configure SMTP (E-mail) Server Settings for the Scan to E-mail Feature Using CentreWare Internet Services (CWIS) Power Off the Printer, Wait 45 Seconds, Then Power On the Printer Escalate to the Next Level Fault Code 016-768 occurs when the sender email address on the device was rejected by the SMTP Server. NOTE: Contact a System Administrator for the correct SMTP Settings for the Outgoing Mail Server. All rights Fault Code 016-506: Email Login Error, Press Ok Button. Related Content. WorkCentre 5325/5330/5335: Power the Printer Off and On. Xerox: Configuring Xerox® Apps: Scanning: Configuring the Scan Settings: Configure Email Setup: • Primary SMTP Gateway: Type the IP address or host name of the primary SMTP server for sending email. Configure SMTP (E-mail) Server Settings for the Scan to E-mail Feature Using CentreWare Internet Services (CWIS) Make Sure the Printer Has Been Configured With the Correct DNS Server Address Using CentreWare Internet Services (CWIS) © 1986 - 2024 Xerox Corporation. Article ID: KB0363696. Click on the User and go to the Mail tab. Perform a Software Reset at the Printer. WorkCentre 7120/7125: Power the Printer Off and On. Configure SMTP (E-mail) Server Settings Using Centreware Internet Services (CWIS) If your provider is not listed, contact your provider and ask for the Primary SMTP Gateway, Primary SMTP Gateway Port, Use SSL/TLS, and SMTP Server Authentication settings. This fault code occurs when communication with the SMTP server times out after the initial connection was successful. 2. If the problem persists, contact Support for SMTPS or SSL / TLS Option Missing from SMTP (Email) Connection Encryption Settings. Click on Setup. Make Sure the SMTP Server Disc Space is Not Full. Published: 2020-01-22. Note: The hostname in the Xerox device must be set using only ASCII characters. Telnet Into an SMTP Server to Troubleshoot Scan to E-mail on a Computer With Microsoft Windows XP / Vista / 7 or on an Apple Macintosh With OS X (10. Change the Subject Line and Message Body If the SMTP server requires authentication, select SMTP AUTH (AUTO). microsoft. Email settings apply to all services Configure SMTP (E-mail) Server Settings Using Centreware Internet Services (CWIS) Upgrade Xerox Device Firmware to 71. For assistance with enabling this option, contact Google Support or check Google Help Forums. How To Perform a Software Reset on This fault code occurs when the device is able to contact the SMTP Server but communication is rejected. If necessary for your environment, click the Verify Remote Server Certificate toggle button, then click OK. Perform a Telnet Test to Verify Connectivity or Identify Issues Communicating with the Mail Server. Xerox® is a trademark of Xerox Corporation in the United States and/or other countries. In the Optional Information section, enter a value from 512 to 20,480 KB in the Maximum Message Size field. How To Ping the SMTP Hostname From a DOS Prompt to Obtain the SMTP IP Address. Make Sure the Username and Password for SMTP Authentication is Correct WorkCentre 7830/7835/7845/7855, WorkCentre 7830i/7835i/7845i/7855i Fault Code 016-765: Unable to Scan to Email. SMTP Gmail Scanning. Could Not Transfer Message to Sending Mail Server (SMTP). For details, refer to Set up E-mail Alerts. Make sure the SMTP authentication user name (AUTH User Name) and authentication password (AUTH Password) have been entered correctly within the printer's Embedded Web Server. Device IP Address Must be Configured Correctly for the EFI Fiery in Single IP Configuration. . For more information, refer to Configure Simple Mail Transfer Protocol (SMTP) (Set Up Scan to Email) Using the Embedded Web Server. Telnet Into a SMTP Server to Troubleshoot Scan to E-mail on a Computer With Microsoft Windows 2000 / XP Operating System (OS) Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) 016-765 The SMTP server HDD is full. All other configuration Fault Code 027-779: SMTP (Email) Authentication Failure. Make Sure the SMTP Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer. Modify the Number of Fragments setting, if necessary. 62 or Higher No, the Printer Does Not Support Secure Socket Layer (SSL / TLS) Authentication for Scan to Email. Product support for: WorkCentre 6505. In Use SSL/TLS select Disabled , Negotiate or Required . In the Required Information area, for SMTP Server Setup, to locate an SMTP server, select the required method. Make Sure the Network (Ethernet) Cable on the Back of the Printer is Securely Connected. Note : This will depend on your email service provider, internet service provider or a local network administrator instructions. 2024 Xerox Corporation. x) Perform a Software Reset on the Printer. Note : Make sure that two-step verification is enabled on your Google account. Article ID: KB0032595. © 1986 - 2024 Xerox Corporation. Fault Code 016-781 occurs when the device was unable to communicate with the SMTP due to a configuration issue. Telnet Into a SMTP Server to Troubleshoot Scan to E-mail on a Computer With Microsoft Windows 2000 / XP Operating System (OS) Power Off the Printer, Then Power On About Xerox: Corporate Information Set up or Modify Scan to E-mail Using CentreWare Internet Services (CWIS) Make Sure the DNS Information is Properly Configured. Note: “IMAP” and “POP For All Mail” need to be enabled in the settings section of the Gmail account. Configure SMTP (E-mail) Server Settings for the Scan to E-mail Feature Using CentreWare Internet Services (CWIS) Make Sure the Printer Has Been Configured With the Correct DNS Server Address Using CentreWare Internet Services (CWIS) Power Off the Printer, Wait 45 Seconds, Then Power On the Printer. To configure SMTP server settings: In the Embedded Web Server, click Properties > Connectivity > Protocols > SMTP Server > General. Set Allow Less Secure Apps to ON when Scanning to Gmail. Note : This will depend on your email service provider, internet service provider or a Fault Code 017-714 occurs when the device is unable to Communicate with the SMTP server using SSL, TLS or STARTTLS Encryption. To activate your changes, at the prompt, click Restart Now. Published: Use the IP Address of the SMTP Server Instead of the Host Name. Power Printer Down, Disconnect Power Cord for 2 Minutes, then Consult the network administrator; check the server SMTP authentication method. Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Fault Code 016-765: SMTP Server Hard Disk is Full. Refer to Configure DNS Settings Using the Embedded Web Server . Power the Printer Off and Back On. Update the User Name and Password Within the SMTP Authentication. If necessary, Configure DNS Settings Using the Embedded Web Server. To enable SSL communication for SMTP, click SMTP - SSL/TLS Communication, then select an option. Set Login Credentials to Access SMTP Server to None Using CentreWare Internet Services (CWIS). Published: 2019-12-12. Product support for: WorkCentre 6515. Fault Code 016-765 occurs when the Email message transfer was refused by the SMTP Server because the SMTP Server Hard Disk is full. Configure Simple Mail Transfer Protocol (SMTP) For Scan to E-mail. x) Device Network Configuration Error: Invalid Hostname Message when Sending Email. Our satellite office has an Xerox AltaLink C8055 that randomly stops communicating to the SMTP server, so scans to e-mail fail. Consult the network administrator; check the server SMTP authentication method. Disable Dual Stack IP Mode and Set to IPv4. Article ID: KB0364002. 23. 4. Use the Embedded Web Server Fault Codes 027-504 occurs when an invalid response was detected when attempting to communicate with the SMTP Server. See the Related Content for additional information. To access SMTP server settings, for Server to Send Emails (SMTP), click the Pencil icon. Make Sure the SMTP Server Settings are © 1986 - 2024 Xerox Corporation. About Xerox: Corporate Information © 1986 - 2024 Xerox Corporation. Power Off / Power On the Machine (Partial Reset or Full Reset) In Reply Address type your email address and select Always use SMTP default Reply Address. If you enabled SMTP authentication, click Validation Type, then select an option. Escalate to the Next Level Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Make Sure the Host Name is Correct Using CentreWare Internet Services (CWIS) © 1986 - 2024 Xerox Corporation. Perform a Software Reset (Restart / Reboot) Using the All Once the App Password is created, enter the 16 digit code (without spaces) in place of the current scan to email SMTP authentication password. Enable SMTP Authentication for Scan to Email via CentreWare Internet Services Fault Code 016-507: Email Login Error, SMTP Login Failed, Press Ok Button. Configure SMTP (E-mail) Server Settings to Use the Scan to E-mail Feature In Reply Address type your email address and select Always use SMTP default Reply Address. Todos los derechos reservados. How To Configure the SMTP Port and Encryption Type from CentreWare Internet Services (CWIS) Use a Supported Compatible Internet Browser When Making Printer Configuration Changes Via CentreWare Internet Services (CWIS) AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer, Xerox EC8036 / EC8056 Color Multifunction Printer Fault Code 027-779 occurs when the connection to the SMTP Server fails due to Authentication Failure, possibly due to an incorrect login name and/or password. Make Sure the SMTP Settings are Configured Correctly. The SMTP E-mail window will be displayed. If the problem persists, contact Support for additional assistance Enter a Primary SMTP Gateway in the E-mail Setup menu. This fault code occurs when the device is able to contact the SMTP Server but communication is rejected. This setting should be set to the maximum size allowed. 33 or higher. The steps will vary based on the Operating System used. Make Sure the SMTP Server Settings are Correctly Configured on the Device. It works when it wants and fails when it wants. com Disable SMTP Authentication Using CentreWare Internet Services (CWIS) WorkCentre 7120/7125: Power the Printer Off and On. Enable SMTP Authentication for Email via the Embedded Web Fault Code 017-714 occurs when the device is unable to Communicate with the SMTP server using SSL, TLS or STARTTLS Encryption. Update the Printer Firmware to the Latest Software Release. The Device supports the following methods: plain authentication, login (base 64) authentication, and CRAM-MD5 (challenge-response). Enter the SMTP server address Enter the correct IP address or host name for your SMTP server (example “10. Article ID: KB0364058. Configuring SMTP Server Settings. Configure SMTP (E-mail) Server Settings Using Centreware Internet Services (CWIS) Click on [SMTP (E-mail)]. Make Sure the SMTP Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Make Sure the DNS Settings on the Printer Are Correct Using CentreWare Internet Services (CWIS) Refer to Configure Simple Mail Transfer Protocol (SMTP) (Set Up Scan to Email) Using the Embedded Web Server. Make Sure Access to Scan Operations (Scan Lock) Has Note: If you are accessing Xerox CentreWare Internet Services for the first time after printer installation, you will be prompted to change the default Administrator Account password. Make Sure the Printer's SMTP Server Login, Password and / or Authentication Type Match the Information for the E-mail Server. See System Administrator Message Update the User Name and Password Within the SMTP Authentication. Use the Ping Test to Check Network Connectivity. When it fai Fault Code 027-772 occurs when the device is able to contact the SMTP Server but communication is rejected. NOTE: The Scan to Email Feature is only available on the Copier/Printer model. Escalate to the Next Level Xerox Color 550/560/570 Printer, Xerox Color C60/C70, Xerox Color EC70 Printer This fault code occurs when the connection to the SMTP Server fails as SMTP Authentication is unsupported or not enabled on the server. x) In Reply Address type your email address and select Always use SMTP default Reply Address. ihvinszv rpwkwd ccnhnd zfpol wtihg oizp dytk yvgritc tmwhz vwnuvun