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How to open an encrypted email in outlook. They can't send encrypted email messages.


How to open an encrypted email in outlook Nov 22, 2021 · How To Send Encrypted Email By Outlook App & Web Browser To easily view encrypted e-mail messages in the preview pane without clicking to open in a separate window, change the default view mode from Conversations to Messages. Here are the steps: Sep 7, 2021 · I receive encrypted emails often enough that this has become an issue. He sees below message only on the encrypted e-mails. com website, Outlook mobile app, and Outlook mail app in Windows 10. com and gmail. Now return to the encrypted email that was sent to you. Many security-conscious individuals and businesses are casting an eye towards email encryption as a way to bolster the security of their data. edu, the process will look a little different. Feb 17, 2023 · Step 1: Need to Remove Encryption from Outlook. However, the recipient either: Can't open the encrypted message (for example, the message body is blank) The concept of it is great since logging into your Outlook on the web browser no longer resets the NMCI account login. I use Outlook. Feb 10, 2022 · One user is unable to open encrypted e-mail on Outlook on his mac. You can simply compose a new email and encrypt it: Compose a new email. You can set your e-mail security preferences below. First person opens it in Outlook it asks for their M365 credentials since the mailbox is shared with them in Exchange Online with full access rights. We provide additional information about S/MIME in the email encryption FAQ below, which lists the caveats of using this method. Dec 22, 2024 · In conclusion, opening an encrypted email in Outlook requires a few simple steps, including checking the email header, verifying the digital certificate, and entering the encryption password. We also have issues with attachments sent in Encrypted messages where users are forced to attempt to sign in to the tenant of the message sender, even though the permissions used on the email/attachment Aug 2, 2024 · create a new Outlook profile. Without the security key, you cannot open an encrypted email in outlook. Jan 10, 2024 · Enable message encryption. To enable encryption in Outlook, follow these steps: Open Outlook and go to File > Options (or click on the gear icon in the top right corner and select View all Outlook settings). 6. Recipients will see improvements as well. I don't have to manually click the lock)? I don't want "Encrypt by Default" enabled, as I don't want ALL my emails to be encrypted automatically, just those that have been initiated with encryption. The recipient will receive the message as a digitally signed email. Opening an encrypted email in Outlook is quite simple. 2. Step 1: Open Outlook on your Mac. Dec 13, 2024 · This email encryption allows its user to send an encrypted email to any Outlook or a third-party email client. The first thing to do is to exchange signed messages with the other person. It’s simple and doesn’t require much tech knowledge. 3. If you choose the Encrypt option, recipients with Outlook. Upon successful Oct 15, 2024 · Step 2: Identify Encrypted Emails. When you send a secure email, only the right person can read it. Regardless of the recipient's email provider or email application, they'll be able to read the encrypted message. Live. However, to open the encrypted mail in Outlook for Mac, or a third-party mail app, a person has to follow the given set of procedures in the encrypted message or use a temporary passcode. However we are unable to open these natively in the Outlook Desktop Client, we simply receive an email with a Link to view it in the online portal. When sending an encrypted email to an outside address, or an email address that does not end in @uamont. It cannot be opened by users of other mail clients. Open the encrypted message in Outlook. Use Outlook to open a digitally signed message from a sender who is not in your Address Book. Messages that have the encrypt-only policy applied can be read directly in new Outlook, Outlook on the web, in Outlook for iOS and Android, Outlook for Windows versions 2019 and newer, and Microsoft 365. Now that we’ve gone through the basics of email encryption, let's explore how you can open encrypted messages with the most popular email clients. Step 1: Enable Email Encryption in Outlook. Sep 24, 2024 · Outlook email encryption stops unwanted eyes from seeing your emails. Outlook should automatically decrypt the message using your Microsoft 365 credentials. heading of the email that the email you are viewing is encrypted. Open the email and tap the passcode. With Outlook 365, you can easily set up encryption for your⁣ emails and keep your messages secure. If you normally use Conversation view, you will have to open the message in a new window to read it. I'm also wondering if it's related to the encryption advisory MS still has open. Outlook provides an easy way to send encrypted emails using various encryption methods. Once your new email is open, you should see the “Encrypt” button (which appears with a padlock icon) show up under the message tab. For more details, please kindly check Experience for recipient part from our official article feature related to legacy Office 365 Message Encryption . Once the Office 365 Message Encryption Viewer is finished downloading select (OPEN). Step-by-Step Guide to Encryption. With this built-in encryption feature, you just have to be cognizant of CUI banners for PII/PHA, the privacy act statements and etc. If you are unable to open the email, it may have been sent to you from Outlook (which appears to use a different encryption type). If you do not have an account, you can create a new Microsoft account from this screen. In this article, we will explore the various methods to send encrypted email in Outlook and provide step-by-step instructions on how to do it. Stage 2: View an Encrypted Message in Outlook. 1. It may be possible that users protect their files with passwords, but the key is stolen from others. Feb 13, 2024 · Based on the description you have shared, I have been testing your query from my side and based on my test result, when I create encrypted email and send, I am experiencing same issue as of your end, the recall feature is greyed out. But he can login to owa and see the encrypted e-mail without a problem. Only the recipient who has the private key that matches the public key used to encrypt the message can decipher the message for reading. Click on the "Save" button. Select "New Email". Learn how Learn how to open an encrypted email in Outlook, Outlook on the web, or read a protected message with a single-use code. Senders have the ability to "encrypt" an email message so that the message is more secure. Run Outlook in Safe Mode to rule out any issue caused by add-ins: Start Outlook in Safe Mode to see if the issue persists. Mar 8, 2023 · Open encrypted mail like unencrypted messages in the Outlook. The need to Open an Encrypted Email Message in an Outlook PST file depends on the users. If at least one recipient of an encrypted message has a certificate, Outlook on the web will send the message to all recipients. Click on "Save As" in the left-hand menu. HOW TO OPEN AN OUTLOOK ENCRYPTED E-MAIL iPad & iPhone Devices 2. Senders can “encrypt” email messages to make them more secure. How to open an encrypted email video guide. Simply add the recipient, subject, and body. com email addresses with no issues -- the email arrives and has a link that opens a webpage and allows me to sign in and view the email. First, you need to open Outlook and select the email account you want to encrypt. I was able to open encrypted emails on several other computers that had exactly the same outlook and Windows settings, but not on my main computer. In the Outlook Options window, select Trust Center. Users can encrypt email by using these simple Nov 13, 2024 · Steps to Set up Encrypted Email in Outlook. In the pop-up, under Security (top right), uncheck “Encrypt email…”. If a PGP encrypted email arrives in your Outlook inbox, click on it to open it. Restart Outlook to apply the changes. Feb 9, 2021 · How to open an encrypted email video guide. Dec 21, 2024 · Step 1: Open Outlook and Select the Email Account. To enable email encryption in Outlook, follow these steps: Open Outlook and go to File > Options > Add-ins. 3) There is also one possible reason that the recipient is trying to open the email in "cached exchange mode," which does not allow encrypted emails. It then opens it in OWA without issue. If i open the email in the OWA it displays perfectly, if i open it using the Outlook Phone app, it works Open the attachment. ⁣ Learn How to Open Secure Emails in Outlook. I suspect some people still have old habits from the 2010s, thinking manually encrypting emails makes them extra secure. Aug 17, 2022 · Besides, its peculiar that outlook can sign outgoing emails just fine using that "not installed" certificate, but when opening an encrypted email, it can not find it? Just so we are clear, a fresh install of windows and office, requires outlook safemode to open the "File->Trust Center->Trust Center Settings0>Settings"? i have tried this too but Jan 24, 2024 · You use Outlook to encrypt an email message. May 21, 2024 · 1. Tested with Protonmail and Gmail - When attempting to open, user will get prompted to put in a one-time code. Open Outlook 365 and create a new email message. You must exchange public keys with a user in order to exchange Encrypted Mar 18, 2019 · Using Email Encryption Add-ins: The right Outlook email encryption add-in can let you send encrypted to any recipient (any email address, including free webmail users) using any email account. Choose between single and multiple keys as per your need. Normally, when a user receives an encrypted email in outlook, they can click on it and it will decrypt within the client and all the user to read the email. Feb 15, 2023 · Execute the next stage to open an encrypted email in Outlook. navy. Translation of the message: Your credentials must be verified before you can open this message Encrypting emails is the process of securing the contents of the mail. In this video we demonstrate how to encrypt and send an email from the May 8, 2019 · my colleague has Office365 subscription and when she receives a encrypted email and tries to open them in Outlook, she gets following errors: However the messages are properly opened in Webmail, and there only. microsoft. Click "To". This above information is required because based on the encryption option, it only open in Outlook, Outlook on the web and both. Jul 14, 2023 · If you are not sure to have a digital Id you can check in your Outlook, please kindly launch Outlook --> Click on File -->Options -->Trust Center --> Trust Center Settings -->Email Security -->Under Encrypted email, select Settings--> check if you have valid certificate to open digital signed emails in Outlook. How to encrypt attachments in Outlook? Feb 24, 2024 · Dear G N5,. Nov 2, 2024 · One of the most effective ways to protect your emails is by sending them in an encrypted format. The new encryption key cannot open email messages that were encrypted with your previous encryption keys. In doing so, it extracts not only the email body but also any attachments associated with the email. ". Choose a location on your computer where you want to save the message. Jun 24, 2021 · To send an encrypted email from Outlook you don’t need to set up anything. Nov 10, 2022 · Dear Albert Dennis1, Good day! Thank you for posting to Microsoft Community. NOTE: I have found out that this works when sending encrypted emails from webmail to webmail. Now that you know how to send an encrypted email, there is just one more step to being able to effectively communicate with PGP. 99 for up to six people) are among the growing number of email Sep 23, 2024 · Upon successful login, the encrypt email window pane is displayed with the Encrypt Email button. Encrypted email provides enhanced security, confidentiality, and compliance for sensitive information. Apr 30, 2020 · In order to send an encrypted message, both the sender and recipient must have a public/private key pair. Go to File > Info > Properties. Encrypting an email message in Outlook means it's converted from readable plain text into scrambled cipher text. Other email accounts using a different email client can use a temporary passcode to download the attachments from the Microsoft Jul 11, 2024 · Does Outlook offer secure email? Outlook offers secure email features. To read messages encrypted with your previous May 24, 2023 · The email has been encrypted with the standard Outlook encryption option. S/MIME lets you encrypt and digitally sign e-mail messages you send, view encrypted content in messages you receive, and verify senders' digital signatures. Also, this is likely the lowest cost option, or even free. No one else at my company is having this issue and they all use some form of Outlook or Outlook Live for their email. Recovering the old cert only allows you to read old encrypted emails Aug 22, 2024 · Step 4: After selecting encryption, add all the relevant details and send your email. By following these steps, you can ensure secure access to your encrypted emails and maintain the confidentiality of sensitive information. Use OME Viewer with the Outlook for Android mobile app. These are the steps you’ll need to follow: Step 1: Go to the FlowCrypt Site; Step 2: Add the Extension to Chrome; Step 3: Set Up FlowCrypt; Step 4: Add Gmail; Step 5: Allow FlowCrypt Access; Step 6: Open the Email Mar 22, 2023 · If it's outlook desktop, try opening that email in the outlook on the web to check if no error? Then, if it works in the web, it might be an issue with default browser to open the " Read the message " link, I suggest checking/changing the default browser in your PC and check if any change my happen. Receiving an encrypted email: Click on "Read the message" to open and view email and attachments. In the From: If you try to send an encrypted message to a recipient who doesn't have a certificate, Outlook on the web will warn you that the recipient can’t decrypt S/MIME encrypted messages. May 8, 2024 · To reply to an encrypted message, choose Reply or Reply All, type your reply, and select Send. mil) in Outlook 2016. Related topics. Jan 7, 2022 · We have a user who reported this issue as well around the same time that other users reported the inability to open encrypted emails using the authentication option. However, some of our customers to whom we send encrypted emails, tell us that they are unable to open the email. Mar 27, 2024 · STEP 11: S/MIME for Encrypted emails should now work when using Microsoft Edge web browser. " Then, click "Send" to send the encrypted email. msg)". Go to "Tools" and "E-mail Accounts. Note: If you click on the Encrypt Email button without composing an email, you will receive an alert message stating there is no email content to encrypt. html. But there’s more to Outlook security than that. Continue HOW TO OPEN AN OUTLOOK ENCRYPTED E-MAIL iPad & iPhone Devices 4. Scenario 2: You’re NOT using Microsoft 365. Encrypted email – Although there exists email encryption Jun 8, 2023 · How to decrypt your PGP emails in Outlook. When you configure S/MIME for your account, you can choose to "Encrypt by Default" when you compose new messages: Open the Settings app. To open an encrypted email: Check the email subject line for a notification that the email is encrypted; Right-click on the email and select Open to open the email in a new window Jul 26, 2023 · The Outlook desktop app for enterprise customers and Outlook. They'll receive the message, see that it's encrypted, and be able to open and read the message. Luckily, decrypting any encrypted messages you receive is relatively simple. Outlook online repair: You’ll receive an email containing the passcode you need in Outlook for iOS. Go to the Options tab in The most widely used email platforms, such as Outlook, Gmail, and Yahoo don’t automatically encrypt emails, otherwise, everyone would need to know how to open encrypted email. Office 365 has been rolling out for certain licenses the option to encrypt emails directly in outlook. Search for the users you need to send an email to and add them. These issues can occur for several reasons, such as: Your organization's Microsoft 365 subscription doesn't support Microsoft Purview Message Microsoft Outlook is a popular email program used to send and receive messages. com 2 days ago · Step 2: If there’s an attachment, open it. How to Create an Encrypted Email Message with Outlook. Recovering old encryption keys When you replace or renew your common access card (CAC) or Public Key Infrastructure (PKI) certificates, you acquire a new encryption key. html to save and open the attachment . Jan 4, 2022 · If you find yourself wondering how to open encrypted email in Gmail, adding an extension is your best option. When I have encrypted emails in my inbox, using the arrow keys to navigate my inbox or even just opening outlook causes outlook to prompt me for my credentials to decrypt the email. Once you have configured your Microsoft account, navigate to the encrypted email and follow the steps. There will be a link on the message to make this easier. After opening the message, hit on the sign-in button. This email communication is compliant with major regulations, Sending, viewing, and replying to encrypted email messages. So this option to encrypt email in Outlook combines the best of both the previous two options. Jan 30, 2024 · A user in your Microsoft Exchange organization sends an encrypted email message to an external recipient who tries to open it in their Microsoft Outlook desktop client. Most people are familiar with the basic security features, such as the ability to password-protect emails and prevent recipients from forwarding or copying messages. After a lot of trial, error, and googling, I have made a script that can work in conjunction with your smart card to decrypt those “smime. Based on your description, since this is a forwarded email, if you are not the original recipient of the encrypted email and attachment, you will not be able to open it unless you have been granted access by the sender. Plus, you can send an encrypted email to any email client – on Outlook servers or other email networks, such as Gmail. They can't send encrypted email messages. In general almost all email is encrypted in transport. You will receive a verification email. Step 1: Enable Encryption in Outlook Settings. However, there seems to be a common problem where the recipient cannot open the encrypted email in his or her own Outlook program. a) Open the Outlook program. This method is applicable only with an Office 365 subscription. Dec 19, 2022 · Outlook for desktop encrypts messages using an S/MIME certificate only if you have an active Microsoft 365 subscription. Once you have composed the mail, next click on the Encrypt Email button. If there is any listed Jun 21, 2024 · First of all, I need to explain to you that if you want to open Microsoft Purview emails, you need to open them in an intranet environment in your Microsoft Exchange organization. You can send a digitally signed email by having the digital signature option turned on. Step 1: Open the encrypted Sep 13, 2023 · Learn how to send, receive, and decrypt encrypted email in Outlook with this guide. They need to go to outlook file, options, trust center, trust center settings, email security, and select the new certs from their new cac to be stored in outlook and publish to gal. It does this because outlook is trying to show me the email in the reading pane. Under the Address Book header, click on the drop down menu and select "US Navy" (reference previous page, Step 3). com. I receive Microsoft Free from Saint Leo University as an Educator. Step 2: Click Tools Here at RS Accountancy we are passionate about keeping your sensitive information as safe as possible. Now, if you have OpenPGP encryption on your Microsoft Outlook emails, then to decrypt encrypted emails in Outlook PST file, after loading PST, in the ‘remove encryption’ option, follow the below steps: In the case of OpenPGP encryption, select OpenPGP from the list. People frequently search ‍for “secure email Outlook 2021”,‌ “encrypt email ⁢outlook”, and ‌”outlook email encryption” in order⁣ to⁣ safely and⁢ securely open and receive their emails. I believe an email was also put out on Wednesday or Thursday about reverting the NMCI account disable timer to 180 days too. It may display a padlock icon next to the sender’s name or subject line, indicating that the message is encrypted. When accessing an encrypted email using Outlook, the email will appear in your inbox with a lock icon on it. This can help determine if the problem is related to add-ins or settings: Hold the Ctrl key while opening Outlook, or run outlook. With Microsoft Purview Message Encryption, users can send encrypted email from Outlook and Outlook on the web. If the recipients use Outlook, the experience is seamless. Choose Account > Advanced > Encrypt by Default, then turn on Encrypt by Default. My guess, eventually, was that Outlook was trying to access a different account for the credentials to open the encrypted message, maybe because my Microsoft and Exchange accounts are different. Additionally, admins can set up mail flow rules in Microsoft 365 to automatically encrypt emails based on keyword matching or other conditions. Close the address book. The email effected is not that email, but the email that I use for my full time job (stated in #2). This procedure takes you through the process of creating a Microsoft account. Tap the message. Click on the Manage dropdown menu and select COM Add-ins. p7m” attachments that you can see in outlook webmail. Once you have enabled S/MIME and requested a digital certificate, you can open an encrypted email in Outlook. html message you saved earlier. Secure Emails in Outlook Mar 3, 2021 · How can I enable all emails sent to me, that are encrypted, so that I reply with Encryption automatically (I. You can do this by going to the "File" menu and selecting "Account Settings" or by navigating to the "Account Settings" dialog box. Do you need to send confidential information via e-mail securely? Outlook offers an encrypted message system that helps to keep your communication safe and private. I have tested it and the person receiving it can view the email in plain text. We are happy to help you! Based on your updated information, we suggest you run the message trace by the following steps: Go to the Exchange Admin center as admin in the Outlook Web App>Go to mail flow > message trace>Select yourself in the Recipient field blank or leave it blank and leave the Sender field blank>Click Jan 5, 2023 · Had an encrypted email come into a shared mailbox. When composing an email, click on the Encrypt icon at the top of the email window. There are two Sep 15, 2014 · Create a Microsoft account for viewing encrypted messages. When you need to protect the privacy of an email message, encrypt it. If you forward these encrypted emails directly to an external environment, such as to your Gmail mailbox, it will trigger the email's security protection mechanism. Nov 3, 2015 · 2) Ask them to first download the email and then open the encrypted the email. Open the email and verify your email address. Mar 14, 2013 · This video shows how to view an encrypted email using Protected Trust Microsoft Outlook Add-in. html attachment and then tap OME Viewer. Aug 7, 2020 · In testing, I've sent encrypted email to my personal outlook. Select the account that has messages that you want to encrypt by default. Click “Filter” at the top of the Inbox, move down the menu to “Show as” and select Messages instead of Conversations. exe /safe from the Run dialog. Open Outlook. Recipients who access the encrypted email via the Office Message Encryption portal can view attachments in the browser. Click on the "File" tab in the top left corner of the window. How to Open an Encrypted Email in Outlook. A message that is encrypted by Microsoft 365 Message Encryption is delivered to a recipient’s inbox just like any other email message. There is a possibility that users forget the encryption key of Outlook data files. By using encryption, you help ensure that only authorized parties can use the encrypted data. It can be opened in Outlook (web and desktop) by internal and external users. You can also add attachments to the email, just like you normally do: Users are unable to open the emails in Outlook dekstop client (M365 Apps for Business) and have to open the encrypted message in a browser/OWA. However, Outlook on the web allows user to recall encrypted emails. 5. Open Outlook Mailbox, and click on the . Jun 28, 2021 · If you're a Microsoft 365 subscriber, sending encrypted emails in Outlook is a breeze. see link here for script and instructions Protect your messages and your data with Outlook. I have recreated her Outlook-profile on her Windows 10 computer, during this we deleted all of the Office-related cached credentials. Manual Decryption (S/MIME): Open the encrypted email in the email window. The subject line may indicate that the message is encrypted. To send Encrypted email there are some additional steps required to allow the recipient to decrypt the email. Sign in and view the encrypted message. Here’s how you can create an encrypted email message: Dec 31, 2021 · Microsoft Outlook is a popular email program used to send and receive email messages. Open Outlook and compose a new email. This computer has the most recent version of the S/MIME control installed. ⁣ We have one customer who's domain is i assume configured to send ALL emails Encrypted. The drawback of this approach is that users must have to perform extra steps every time they get an encrypted email message. Choose Mail > Accounts. Cause. However, there seems to be a common problem with recipients being unable to open encrypted Outlook emails. If prompted to open in OME Viewer, tap Open. Second… Sep 2, 2024 · They can't open encrypted email messages in Microsoft Outlook or Outlook on the web. Compose your message and send. This is vital for keeping business secrets safe from hackers. When you open the message, you’ll see an attachment called message. com and Microsoft 365 accounts can download attachments without encryption from Outlook. The image below will appear: 3. In the "Save as type" dropdown menu, select "Outlook Message Format (*. com, the Outlook mobile app, new Outlook, or the Mail app in Windows 10. However some users, opening the same email, are redirected to OWA to read the email, which we have disabled for security reasons. It says it's encrypted but I don't see what benefit it provides. 99 per year for one person or $99. Here are⁢ 4 simple steps to open emails that‍ have been encrypted with‍ Outlook 365. This article describes the manual steps for opening encrypted Outlook email. The email will be sent to the email address to which the original encrypted message was sent. Sending an encrypted email: Login to Outlook Web Access (OWA). To create a Microsoft account to view encrypted messages: Open the message in your Inbox. Steps to Open Encrypted Email‍ in ‌Outlook 365. com for Microsoft 365 subscribers ($69. Jan 3, 2025 · To encrypt Outlook email, navigate to the "Options" tab, click "Encrypt," and choose "Encrypt with Microsoft 365 Message Encryption. Attachments behave differently after they’re downloaded, depending on the encryption option used: Dec 17, 2024 · How to Encrypt Email in New Outlook. If you don’t see the Encrypt button, switch over to the options tab, and the Encrypt button should appear on the banner. Office 365 Message Encryption is a four-step process: Compose a new email like you normally do. This problem happens in Outlook 2003. It drives me nuts to have to put in my pin every time to open their emails. Step 3: If there’s no attachment, look for a link or button to “Read the message” or “Decrypt. You can access the encrypted email's content only if you have the security key. In this section, I’ll show you how to encrypt emails in Outlook 365. Jan 11, 2024 · Outlook e-mail encryption protects the contents of your messages against unauthorized reading. Select Create A Microsoft Account For (referenced email address) Complete the account information form and submit. 4. That's why sometimes we might send you an email with Mar 22, 2023 · There exist a few methods of sending secure emails in Outlook, and further on in this article we are going to dwell on the basics of each: How to get a Digital ID for Outlook; How to set up your e-mail certificate in Outlook; How to send encrypted email in Outlook; Email encryption between Outlook and other email clients; Exchange hosted encryption How to send S/MIME encrypted emails using Flank Speed email (@us. Good day! Thank you for reaching out. I understand that you are having issues opening encrypted emails and attachments. Check the box next to Microsoft Office 365 and click OK. Select the attachment (message Jul 31, 2024 · How to Encrypt Email in Outlook 365. e. The Encrypt button is missing in both Outlook and Outlook on the web. Step 3: Open the Encrypted Email Reading encrypted and digitally signed messages How do I read an encrypted message? A key icon in the message list or reading pane indicates an encrypted message. If the recipient has an Microsoft 365 email account and new Outlook, they'll see an alert about the item's restricted permissions in the Reading pane. To make you understand, think of encryption as a lock and the key as access to the information in the mail. Encrypted emails will typically have specific indicators that show their secure status. Feb 14, 2023 · Message received when you attempt to open an encrypted message Are attachments also encrypted? All attachments are encrypted. See full list on support. Automatically Encrypt All Emails in Outlook on Mac. Email ‌encryption is an added layer of ⁢security⁢ for ⁢your⁤ important messages. Open the encrypted message in Outlook for Android. Sep 14, 2021 · 3. ” Click it and follow the prompts. If you want to view the encrypted message, follow these steps: Step 1: Open your mailbox, in mail box, click on message. Encrypt contents and attachments of all messages I send Oct 21, 2024 · Step 3: Open the Encrypted Email. Close and save the changes. I’ll cover the different types of email encryption and how they work.